Epic Games has been boiling in hot water lately when they made the deal with Metro Exodus and having the game be exclusive to the Epic Games Store.
They’re learning from their mistakes, but even then, they’re still signing exclusive deals with developers nonstop. Although traditional Steam users are upset over this, the Metro Exodus deal with Epic was the biggest uproar in the community so far. For those unfamiliar, the game was available on Steam for sale for months prior to then being only available on the Epic Games Store. It was removed without notice and now only available for purchase on Epic’s side. This obviously caused a lot of fans to be upset.
Now with further exclusive releases on the Epic Store, they’ll be having them excluded from the beginning- not “some way” through. This won’t please everyone, but it should be much better than having the game suddenly disappear from one DRM to another.
Many who expected to buy Metro on Steam were left out in the cold and Deep Silver did honor existing orders, but none after that. Epic was asked about this situation at GDC. They state:
“We had been talking to those guys for a number of months and they made some decisions on their end – this is not a throw under the bus thing, it’s just the timing of where that came together and what was important to their business – we decided to do it together, we both knew there was the potential for the thing that happened in terms of communication.”
“We don’t want to do that ever again” says Epic Games Store head Steve Allison.
“And I think we’re not in a situation now where that could ever happen, because now we’re live and we have a view out in time, and we can work with everybody … We have a case study where it says ‘maybe we should make our decisions earlier,’ and we will.”
Epic seems to have learned from this lesson, but that doesn’t mean Epic’s gonna top making exclusive deals. Chances are, they’ll have it be only available on their store for a period of time before becoming available for other platforms. Allison stated that the deals don’t last forever and it’s only for game launches and a period thereafter. Ever since the Metro deal with Epic, they’ve continued to sign more details. The most recent deal that was notable was The Outer Worlds.